Answer every customer question instantly, in their language
HelpBot is an embeddable AI help assistant trained on your own knowledge base — not a generic chatbot. Drop in one script tag and start deflecting support tickets today.
Why teams choose HelpBot
A standalone, white-labelled support assistant that pays for itself in deflected tickets.
Cut support costs
Deflect repetitive questions automatically so your human agents focus on the issues that really need them.
Speak every language
Serve a global audience with native-quality answers in each customer's own language, out of the box.
Answers you can trust
Grounded in your own knowledge base with cited sources — no hallucinated answers about your product.
One script tag to embed
Add the widget to any website or app in minutes — no SDKs, no heavy integration project.
Usage analytics built in
Every question and feedback rating is logged to SQL so you can spot gaps in your docs and measure impact.
Multi-tenant ready
Run it for multiple products or brands from a single deployment, each with its own knowledge base and branding.
Everything you need, nothing you don't
Built for teams who want production-grade AI support without the complexity.
Contextual chat
Remembers the conversation and tailors answers to the user's role.
Feedback loop
Helpful / not-helpful ratings feed straight into your analytics database.
Rate limiting
Per-user limits keep costs predictable, even under heavy traffic.
Secure by design
API-key and signed-token authentication, scoped per platform.
Up and running in three steps
Connect your knowledge base
Point HelpBot at your docs, help center, or FAQ content.
Embed the widget
Add a single script tag to your site or app.
Watch tickets drop
Track usage and satisfaction from day one.
Let's talk
Tell us about your product and we'll show you how HelpBot fits in.